Privacy Policy

PRIVACY POLICY

SOUP TO BONES and subsidiaries (collectively "Soup To Bones", "us", "we", "our") are committed to protecting your privacy while providing you with a positive experience on our website and in using our products and services. This Privacy Notice ("Notice") explains our privacy practices and provides information on how and why we collect, use and share your personal information through our interaction with you in relation to our products and services, when you visit our websites, and associated sub-domains ("Website"). The Notice also describes choices that may be available to you regarding use, access, deletion and correction of your personal information.

TEXTING

By contacting us through any means of communication (i.e. texting, calling, emailing, faxing, through social media), you allow us to text you in return. You have a right to text us in return to cease all communication which must be made in writing. You also consent by filling out the CONTACT US FORM to text you as a way to communicate.

WHAT PERSONAL INFORMATION WE COLLECT

Personal Information you actively provide to us or we collect from business partners, other users, and service providers:

• •Your Contact Information/Identifiers: Name, username, email address, phone number, identity documents, and any other identifiers a user provides when accessing or using the Service.
• •Your payment information: Billing name, address, and credit card or other payment information.
• •Other information: Social media profiles, LinkedIn URLs and custom profile.
• •Your communications with us: Surveys, calls (including recordings), emails and messages, etc.
• •Other information: Any personal information that a user or guest voluntarily provides about an individual through their use of the Services, including synchronizing contact information, or through integrations with other applications.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

• •Communicate with you
• •Verify your identity to prevent fraud in compliance with applicable law
• •Create your account
• •Manage your order and our customer relationship
• •Market and advertise our Services
• •Perform surveys
• •Improve and optimize your interactions with our teams
• •Connect you to and optimize your experience using our Website, Apps, and Services
• •Provide customers dashboards and reports
• •Perform billing for our Services

We may use artificial intelligence, machine learning, or other similar technology to provide, maintain, support, and improve our Services.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technology (collectively, "Cookies") to collect and use personal information about you. For further information about the types of Cookies we use and the functions they perform, please see our full policy.

HOW WE RESPECT YOUR PRIVACY RIGHTS

We provide you with the opportunity to access, review, modify, and delete your personal information that we process. If you wish to access, review, modify or delete any content of your communications, under applicable law or otherwise, you should direct your request to that Customer.

Your Additional Privacy Rights as a Resident of Certain U.S. States:

• •Data portability: You can ask for a downloadable copy of your personal information in a machine-readable format.
• •Knowledge and access: You may have the right to know more about personal information that we have collected and disclosed in the preceding 12 months.
• •Deletion: You have the right to request Soup To Bones to delete the personal information we have collected about you under certain circumstances.
• •Non-discrimination: You have the right to not receive discriminatory treatment for the exercise of your privacy rights.
• •Rectification: If you believe that any personal information we are holding about you is incorrect or incomplete, you can request that we change, correct, or supplement the data.
• •Opt-out of selling or sharing: You have the right to request us to stop sharing your personal information for the purposes of cross-context behavioral advertising or targeted advertising.
• •No Automated Decision Making: We do not undertake any decision making about you based solely on automated processing, including profiling.

We will not share your personal information with third parties for the third parties' direct marketing purposes unless you have agreed to such disclosure. We will verify your request using your name and email.

RETURN POLICY

We do not return any products once they have been shipped or have left our premises. We will issue a credit if you contact us in writing. (Email: [email protected] or Text: 305-507-5547).